Visitor Guidelines

Tickets

• Tickets are available upon arrival, but you may also reserve tickets in advance to select your preferred time slot.
• Tickets are valid for a single entry on the admission date only and may not be refunded or exchanged.
• General admission tickets include entry to temporary exhibitions and the permanent collection galleries.
• School groups should visit our School Tours page for more information about self-guided and guided tours.
• Groups of 25 or more visitors should email rsubeh@qm.org.qa in advance to reserve a block of tickets.
• Please note that last entry to the museum is 45 minutes before closing time. See Museum Hours
• Visitor Services staff will begin clearing the galleries 45 minutes before the museum closes to ensure that all visitors exit on time.

Guided Tours

• We offer a variety of guided public tours in English and Arabic on a regular basis. Check What’s On for the most updated information.
• Tour operators and organisers of private tours should contact rsubeh@qm.org.qa to arrange visits for their groups.
• Information about self-guided, guided and virtual tours for school groups is available on our School Tours page.

Dress Code

• Out of respect for local culture, please dress modestly. Shoulders and knees should be covered.
• A limited number of abayas and shaylas are available to borrow during your visit.
• Entrance may be refused if your clothing is deemed unsuitable.

Safety and Security

• All visitors must pass through a security check, and the museum reserves the right to inspect any bags brought onto the premises.
• Small bags are permitted, but large bags must be stored in the Cloakroom.
• The museum is not responsible for lost, stolen or damaged items.
• Follow staff instructions for restricted or prohibited items. Check the list of restricted and prohibited items.
• Museum staff will regulate the number of visitors in the museum and gallery spaces. Please respect the instructions of museum staff.
• First aid is available onsite at the museum. Please alert museum staff if you require immediate assistance.

Accessibility

The National Museum of Qatar offers an immersive range of cutting-edge technology and accessibility initiatives, making it one of the world's leading museums when it comes to accessibility features for guests.

Protect the Collection

• Please do not touch the collection objects on display.
• Food and drinks are not allowed in the galleries.
• Coloured pencils, ink pens and markers are not allowed in the galleries.

Respect Others

• Please show respect to others and avoid disruptive behaviour.
• Set your phone to vibrate and take calls outside the galleries.
• Children under 12 must be accompanied by an adult at all times.

Photography

• Unless otherwise noted, photography of special exhibitions, loaned objects or objects in the permanent collection is allowed for personal, non-commercial use using available light.
• Tripods, selfie sticks and flash photography are not permitted.
• For press inquiries, please email pressoffice@qm.org.qa. For photography or filming requests, please submit a Filming Request Form at least two weeks prior to the date you wish to film.

Amenities

• Restrooms are available throughout the museum including by the Cloakroom, Gift Shop, Library, all cafés and restaurants, Temporary Galleries and inside the Permanent Galleries in Gallery 2, 6, 9 and 12. Outside there are restrooms in both the north and south kiosks. Changing tables are available inside ladies' restrooms.
• Prayer Rooms are available by the Gift Shop and in the north and south kiosks.
• Free Wi-Fi is available in the museum.
• The museum offers a variety of food and beverage options.
• Our on-site Gift Shop offers a vast array of exclusively designed products inspired by the National Museum of Qatar and its collection and exhibitions.

Lost and Found

If you think you have misplaced an item during your visit to the museum, please contact us at +974 4452 5555 or send an email to infonmoq@qm.org.qa.

After Your Visit

• Consider a visit to the nearby Museum of Islamic Art.
• Follow us on Instagram and Facebook to stay up to date with all of our events and programmes.
• If you have any comments, suggestions or concerns during your visit, please do not hesitate to share them with our on-site staff or via email to infonmoq@qm.org.qa.